Marketing + Creatives

Terms & Conditions

(Updated Jan 2020)

Terms

Payment is to be made 100% once billed. All invoices rendered by the Agency to the client is to be paid within 30 days from invoice date. Late payments will incur a 2% per month interest fee.


bookings

Invoices for media bookings or production material purchases need to be paid by the client immediately. The Agency will notify the client in such instances in advance.


Cancellation

Adhoc projects - In the event of any cancellation of work, the client will pay the agency 50% of total fees or value of work done to date in addition to any approved third party expenses incurred.

Retainer contracts - Should the client intend on terminating the retainer contract earlier than the documented term of the contract, the client will provide 3 months notice or equivalent payment in-lieu of notice.

Bulk contracts - Bulk discounts are provided to the client on the basis of the consolidated nature of the scope of work. Any termination of the agreement prior to the completion of the full scope of work will attract billing of all work done to date and the full forfeiture of the discount which will be billed to the client as a final payment.


Approval

The client's written approval of deliverables including copy, layout, scripts storyboards, artworks or cost estimates will be the Agency's authority to buy production materials, engage production companies, talents, or book media to fulfil the Client's requests.


Intellectual property

The Client warrants that it owns all IP rights in the trade marks and branding distributed to the Agency for their inclusion in any advertising or communications.


confidentiality

Client and Agency agree to keep all confidential information in relation to the business of the other during and after the terms of the agreement.


LIABILITY

If, due to war, strike, lock out, accident, third party termination of services, fire, blockage, natural catastrophe or other obstacles over which it has not control, any party fails to comply with any obligation to the other party in the manner and time required, it shall not be held responsible for any loss or damage which may be incurred by the other party as a result of such failure.


Payments

The Agency will not be held responsible for any launch or go-to-market delays the client experiences as a result of late payment of upfront costs required by production and media at the time of booking.


agreement

This agreement and the rights of the parties under it shall be governed by and construed in accordance with Singapore law.